In recent years, businesses have increasingly utilised Managed Services. A Managed Service Provider is a third party who can handle a singular IT need or several of them. It is a proactive solution available to any sized business which results in less distractions and improved efficiency.
There are a few things you need to know if your business is looking to utilise Managed Services or upgrade an existing system.
So, what exactly are Managed Services?
Businesses of all shapes and sizes face a similar challenge; what is the best way to manage our IT function? For a long time, standard practise followed the break/fix method. This meant resolving issues after they arise. Systems slowing down, crashes or outages were treated as unavoidable burdens. What if there was a better way?
Managed Services is an umbrella term for various technological administration methods but put simply, it is the practice of outsourcing the responsibility for maintaining and monitoring IT processes. Businesses can now deploy experts to automates maintenance while monitoring hardware and software applications.
Why is it important?
We all know time is the most valuable commodity. IT administration drains a lot of it. Whether it be a lack of knowledge and expertise or limited resources, the work and costs associated with handling technology are considerable. Using a specialist who understands the businesses needs ensures better productivity and profitability.
Managed Services is an umbrella term for various technological administration methods but put simply, it is the practice of outsourcing the responsibility for maintaining and monitoring IT processes. Businesses can now deploy experts to automates maintenance while monitoring hardware and software applications.
Are there any examples?
Here are just some of the areas Managed Services can help with.
Incident and problem management.
Connectivity and bandwidth.
Backup and recovery.
Network monitoring.
Data Storage.
Security.
Regardless of whether it is for one IT function or several, what is most important is that you opt for a customised system. There is no one-size fits all approach.
In particular, Apple appreciate the need to contribute on multiple fronts. As well as providing for their customers and staff, the multinational tech giant also recognised how their resources can aid the fight against coronavirus.
Last week, they announced a unique partnership with Google to help health authorities track and contain coronavirus cases via smart phones.
Do you spend too much time updating or maintaining your infrastructure? Could your current IT resources be better utilised? Are you interested in storing data in the cloud? Do you handle sensitive data? If the answer is yes, managed services can help.
At RealMac IT, our technicians have tools to regularly check for updates and implement them in the background while your business continues to run seamlessly. We tailor our service to the customers’ needs. Any issues will be identified and swiftly dealt with. If you are considering a Managed Services solution or need more information, please get in touch today.